SSKO will take place at the Conrad Hotel at Resorts World Las Vegas.

If you are traveling from the US, you should have booked your flight to Las Vegas using Concur. If you are traveling from the UK, you should have booked via Navan. 

All travelers should have purchased a coach round-trip ticket within Edmentum’s travel policy.

We will provide shuttle transportation from the Harry Reid Airport in Las Vegas to Resorts World on Monday and will get you back to the airport on Thursday. Visit our Transportation page for the details.

No, everyone will have their own hotel room!

SSKO 2024 is intended to be an in-person event for Sales and Customer Success professionals and those who support them. Keynote sessions will be livestreamed and recorded for viewing after the event for Edmentors who are not in attendance.

If you are expected to attend SSKO but unable to do so, you should have already spoken with your leader and HRBP to obtain an exemption. 

If you are on leave, you will not be able to attend this year.

If your manager approved of you arriving early/staying late, please notify your team’s executive assistant to receive ELT approval. If approved, your additional hotel room, meals and travel to and from the airport will be reimbursed by Edmentum under the conditions of the Travel Policy. Please refer to Edmentum’s Global Travel Policy for additional information. If you are arriving from the UK on December 1, your stay at Conrad Resorts World has already been extended.

We’ve had a few employees ask about travel outside of the designated hours, due to excessive travel times and multiple connections. Please work with your leader to find the best available option and if you need to extend your travel, please work with your team’s executive assistant.

We book travel through Concur for a variety of reasons regardless of cost. These include:

1. Duty of Care (DOC) – Edmentum is responsible for our people’s health, safety and well-being while traveling for corporate sponsored events
2. Travel Manifests – So we can find you if something happens and you aren’t in the expected location. This aligns with DOC.
3. Reporting – This allows us to track costs, identify trends, provide a more complete picture of spending, allowing us to better plan for future needs.

It is also important to note that search results are based on your selected criteria and other factors including company policies. Fare, schedule or availability information may not be complete or in neutral order.

Acendas can and will help find additional flights if needed such as:

• If you see the exact same flight in Concur for a lower cost elsewhere
• If you want to avoid multiple flights (i.e., 3 legs) to get to Vegas (2 flights would be considered typical as non-stop flights might be harder to find)

You can reach an Acendas agent through chat (M-F, 7am – 7pm): https://chat.acendas.com, by calling 913-671-7700 or email reservations@acendas.com. You may also request a call from an Acendas Travel Agent through Acdenas Web Chat.

If you get a “Sabre Profile Error” or a screen that says “Sorry, something went wrong,” call or email Acendas Travel Support (800-722-6602; travel@acendas.com). Acendas should be able to solve most issues. Oftentimes, the issue may be due to not using the website for a while and your profile needs to be refreshed. If problems persist, contact Concur Support at 866-793-4040.

Please select the most cost-effective option when planning your travel to and from the airport. Should you choose to extend your stay in Las Vegas, keep in mind that any parking costs beyond Monday -Thursday are a personal expense and will not be reimbursed by Edmentum. Our T&E guidelines require that Edmentors select off-site, long-term parking rather than directly at the airport.

Choosing to drive to SSKO 2024 will require your manager’s approval. Edmentum policy states that employees may use their personal car as an alternative for air travel only when it is more economical or if other transportation modes are not available. On long-distance trips, (i.e., more than 150 miles), car rental should be considered as the least costly alternative. Please see Edmentum’s full travel policy for information on renting a car using Concur. Self-parking at Resorts World is $18 per entry.

Due to low availability, Resorts World is not able to extend Edmentum’s negotiated rate beyond the night of Wednesday, December 4th. Should you wish to extend your stay for leisure, you should make your own arrangements at Conrad Resorts World or another location in Las Vegas.

Book your extra nights with Resorts World directly. Prior to SSKO, you will receive the confirmation number for your Edmentum-paid stay. Once you have both, you may call the hotel and ask them to link the reservations for you. You can also request this at check-in; it typically is not a problem.

While we will do our best to accommodate requests from the attendee survey, rooms are assigned at check-in depending on what the hotel has available. You may ask the front desk if there is another room that meets your preferences but our contract does not guarantee any room types or locations. Note that the Conrad Hotel inside Resorts World is non-smoking, pets are not allowed, and all rooms have a small refrigerator for medicine or other needs.

We will work with the hotel to accommodate as many requests as possible, but these are not guaranteed. However, you are welcome to drop your bag at the front desk of Conrad Resorts World and explore the surrounding area until check-in at 4 p.m.

We are committed to accommodating all attendees with disabilities. If you have circumstances that require special accommodations, please contact your HR Business Partner.

You will receive a survey that includes a chance to note your preferences. All food options will have a descriptive sign naming common allergens and some preferences may require a separately plated meal. If you are in doubt onsite, please ask one of the DCDMC staff members (wearing Edmentum lapel badges) or a member of the hotel catering staff.

Generally speaking, keep it smart casual (jeans are just fine!) and remember to pack comfortable shoes. Wednesday night is your opportunity to dress up a bit – attire is generally a mix of business formal and cocktail.

The SSKO Agenda is fairly full from 6pm Monday until 11am on Thursday. Teams will have the opportunity to plan smaller team nights on Tuesday evening.

We recognize that everyone’s personal financial situation is different. Please contact your HRBP if you need accommodation or guidance on handling expenses related to SSKO travel.

Yes. However, guests may not participate in any official Edmentum activities or events. Additionally, please be aware that no one under 21 years of age is allowed to possess or consume alcoholic beverages, play any gambling game or slot machine or loiter in any gaming area. It is unlawful to aide, assist or permit a person under the age of 21 years to participate in these activities – doing so puts Edmentum and the rest of the SSKO Conference at risk.

To register, simply click on the + icon next to the session name in the App.

Details will be shared with non-exempt/hourly employees prior to SSKO.

If you work over 40 hours during your standard workweek, you will be compensated for overtime. To help us manage overtime, please obtain your manager’s permission before working any overtime as much as practical. Please refer to the section on “Time-Keeping for Non-Exempt Employees” in the Edmentum Global Employee Handbook.

Working hours should be tracked and reported in the same way in which they are usually tracked and reported, through UKG for manager review.

All travelers should use Navan for expense reporting as Concur is no longer available after October 14^th. Reach out to travel@edmentum.com with additional questions.